Privacy Policy | The Homestead

Effective Date: October 2024

1. Introduction

The Homestead Nottawa (“Company”, “we”, or “us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [www.thehomesteadnottawa.com] (the “Website” or "Site"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or portal.

2. Information We Collect

We may collect two types of information from our visitors:

Personal Information: This includes information that can be used to identify you as an individual, such as your name, email address, phone number, postal address, and payment details. You may provide this information when you make a purchase, contact us, subscribe to newsletters, or engage in other interactions on the Site.
Non-Personal Information: This includes information that does not identify you personally. It may include information such as your browser type, device type, IP address, pages visited, and time spent on the Site.

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

To process your purchases and complete transactions
To respond to your inquiries or requests
To improve our website and services
To send you updates, newsletters, or promotional materials (with your consent)
To monitor and analyze website usage and trends
To protect the security of our website and its users

4. Credit Card Information and Purchases

If you make a purchase on our portal, we will collect your payment information, including credit card details. This information is used solely for completing the transaction, in compliance with Ontario's privacy regulations under the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial laws.

You have the option to save your credit card information to your account for future purchases. If you choose to save your credit card details, please note that we do not have access to the full credit card number once it is saved. All credit card information is securely encrypted and stored by our trusted third-party payment processors, who comply with PCI-DSS (Payment Card Industry Data Security Standard) regulations, ensuring that your information is handled in accordance with the highest security standards.

Our payment processors are responsible for the secure handling, storage, and encryption of your credit card information. We do not store or have access to your full credit card number, ensuring your payment details are protected at all times. Any saved credit card data is used only for authorized transactions and not for any other purposes.

Additionally, any billing information that you provide will be used solely to process your payment and for purposes of complying with applicable laws and regulations in Ontario and Canada.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Service Providers: We may share your personal information with trusted third parties who assist us in operating our website or conducting our business, such as payment processors. These parties agree to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Obligations: We may disclose your information if required by law or in response to legal processes, such as a court order, or to protect our rights or the rights of others.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect non-personal information. Cookies are small data files that are placed on your device when you visit the Site. These technologies help us to enhance your experience on our website by remembering your preferences and understanding how you interact with the Site.

You can choose to disable cookies through your browser settings; however, this may affect your ability to use some features of the Site.

7. Security

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of any external sites you visit.

9. Children’s Privacy

Our website is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18 years of age. If you are a parent or guardian and believe your child has provided personal information on our Site, please contact us immediately so we can take appropriate action.

10. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at reception@thehomesteadnottawa.com. We will respond to your request in accordance with applicable privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

The Homestead Nottawa
705-500-4142
reception@thehomesteadnottawa.com